Conditions d’utilisation
Welcome to Dreamstar. These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the “Services”). By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. General Terms
Dreamstar reserves the right to update or modify these Terms at any time without prior notice. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
2. Purchases and Orders
a. Retail Customers
If you purchased a Dreamstar product through an authorized retailer, all sales, exchanges, and returns must be handled directly through that retailer, subject to their policies.
b. Direct Purchases
If you purchased directly from Dreamstar (via our website or customer service), please contact [support@dreamstarbedding.com] for any inquiries related to orders, returns, or customer service.
3. Returns and Refunds
Dreamstar offers returns for direct-to-consumer purchases only. Returns must be initiated within the timeframe stated in our Return Policy and in original condition. Products purchased through a retailer must follow that retailer’s return policy.
4. Warranty
All Dreamstar products come with a limited warranty, which covers manufacturing defects in workmanship or materials. Warranty claims must include proof of purchase and are subject to the terms detailed in our Warranty Policy. For claims, email [support@dreamstarbedding.com].
5. Product Availability and Pricing
All prices are listed in Canadian dollars (CAD) unless otherwise noted. Dreamstar reserves the right to change prices, product availability, and specifications without notice. Errors in pricing may be corrected at any time.
6. Intellectual Property
All content on our website, including logos, product designs, images, and text, are the intellectual property of Dreamstar or its licensors. You may not reproduce, modify, or distribute any content without prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Dreamstar shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
8. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Toronto, ON.
9. Contact Us
For any questions about these Terms, please contact us at:
DreamStar Bedding
Email: support@dreamstarbedding.com
Phone: 416-245-3226
Address: 301 Flint Road | North York, ON | M3J 2J2