Politique de remboursement
Return Policy
Thank you for choosing our products. We are committed to ensuring your satisfaction and stand behind the quality of everything we make.
If You Purchased From a Retailer:
Please contact the retailer directly for any returns, exchanges, or service requests. Each retail partner has its own return policy, and they will be best equipped to assist you.
Warranty Claims:
If you believe your product has a defect covered under warranty, please reach out to us directly — even if you purchased through a retailer. We’ll be happy to help you start the warranty process. Please include proof of purchase and a description of the issue.
If You Purchased Directly From Us:
For returns or support, please contact our customer care team at support@dreamstarbedding.com. We’ll guide you through the return process and make it as smooth as possible.